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FREQUENTLY ASKED QUESTIONS
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How long will my cake/cupcake last?Fresh is best! We recommend you consume your cake/cupcake within 24 hours of accepting delivery. Otherwise, store in an airtight container at room temperature for up to 3 days. If we are having hot and humid kiwi weather, keep it in the refrigerator and bring to room temperature prior to serving. We don't use preservatives so the texture and appearance will slightly deteriorate over time.
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When can I place an order?Please kindly place all orders at least 48 hours prior to required delivery date to accomadate busy production times.
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When will my order be delivered?All orders are delivered between 9am and 4pm. We will contact you on the specified delivery date at least 1 hour prior to delivery. Please kindly ensure you provide a contact phone number you can be reached on at all times throughout the day.
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Am I able to collect my order?No. All orders are for delivery only.
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